Shipping Policy
Shipping Policy
At Elmira Skin, we want your order to arrive quickly, safely, and on time. Here’s everything you need to know about how we ship.
📦 Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking details once your order ships.
🙩 Shipping Options & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 Business Days | FREE on all orders |
| Expedited Shipping | 2–3 Business Days | Calculated at checkout |
| Overnight Shipping | 1 Business Day | Calculated at checkout |
🇺🇸 Where We Ship
We currently ship to all 50 U.S. states. International shipping is coming soon — sign up for our newsletter to be notified!
📍 Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website or reply to your shipping confirmation for help.
⚠️ Delivery Issues
If your package is lost, stolen, or arrives damaged, please contact us at support@elmiraskin.com within 7 days of the expected delivery date and we’ll make it right.
🔄 Returns & Exchanges
Not happy with your order? We offer a 90-Day Money-Back Guarantee. Visit our Returns page or contact our support team to get started.